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Shared inbox·Every plan·from $29/month

Reply on WhatsApp before your competitor does.

One shared inbox for WhatsApp, email and SMS, with every conversation on the lead’s record.

  • 14 days free
  • No card needed
  • Cancel anytime
Illustration with sample data
Official WhatsApp connectionWhatsApp’s own business platform

What you get

Every conversation, on the lead’s record.

1Connect

Guided WhatsApp setup

Connect your number in a guided Meta pop-up. Where Meta supports it, you can keep using the WhatsApp Business app side by side.

  • A guided sign-up pop-up, no developer needed
  • Verify your number and send yourself a test
  • Meta bills WhatsApp to your own card, with no markup
WhatsApp integration
A tradesman smiles at his phone beside his van, toolbox in hand.
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2Stay within the rules

Templates and the 24-hour window

Arraxis uses Meta-approved templates when a conversation is older than 24 hours.

  • Replies within 24 hours of the customer’s last message are free under Meta’s current pricing
  • Older conversations use WhatsApp-approved templates
  • Arraxis shows the cost of each message
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Also included

Email and SMS on the same record.

Included in every plan

Compare plans

Email on the same record

Emails go out under your business name, and customer replies reach your own inbox.

Text messages (SMS)

Text customers from the same screen, through your own SMS account.

AI reply drafts

On Growth and Suite, get reply drafts in the customer’s language. A person sends them.

How it works

Up and running in three steps.

Set it up once. Then it runs every day.

  1. Step 1

    Connect your number

    A guided sign-up pop-up, no developer needed. Verify your number and send yourself a test.

  2. Step 2

    Bring your team in

    Everyone replies from one shared inbox, on the lead’s record, not on personal phones.

  3. Step 3

    Reply and follow up

    Reply within the 24-hour window, or use WhatsApp-approved templates for older conversations.

Works with

Plugs into the tools you already use.

Official connections where they exist. Each one has a test button, so you see it working before you rely on it.

All 16 integrations

All connected to Arraxis

FAQ

Questions, answered.

More in the full FAQ and the help centre.

How does WhatsApp connect?

Through Meta’s official WhatsApp Business Platform. While Meta’s review of Arraxis is in progress, our team connects your number with you. If your number is on the WhatsApp Business app, it can keep working side by side where Meta supports this.

Who pays for WhatsApp messages?

Meta bills your own card directly, and Arraxis adds nothing. Under Meta’s current pricing, replies within 24 hours of the customer’s last message are free; template messages are charged by Meta per country. Arraxis shows the cost of each message.

Do customer email replies come back into Arraxis?

Customer replies go to your own reply-to address, so you keep your normal email inbox.

Every plan: from $29 a month, with 3 users included.

See pricing

Growth, accounted for.

Be the first to reply.

One shared inbox for WhatsApp, email and SMS, on every lead’s record. Free for 14 days, no card needed.

  • 14 days free
  • No card needed
  • Cancel anytime